Maintenance Request
Submit a Maintenance Request
Submit a residence maintenance request for any issues that you have in your unit or in common areas that you would like our maintenance team to fix.
You can submit a maintenance request by filling out an form online or by calling Customer Care, Monday - Friday 8 a.m. - 4:30 p.m. at 403.220.7555.
By submitting a residence maintenance request, you are giving Residence Services the right to enter you unit during maintenance business hours, 9 a.m. - 9 p.m. 7 days a week, to fix the problem.
If you have a major emergency (flood, fire, door not working, etc.), contact:
- Customer Care at 403.220.7555: Monday - Friday 8 a.m. - 4:30 p.m.
- Campus Service Centre at 403.220.8300: outside of the above hours
- Your CA-On-Call: between 7 p.m. and 8 a.m. every night (weekdays, weekends, and holidays)
Note: None of the residence buildings have air conditioning (AC).